What if the app doesn't work?
An internet connection is required for the app to work.
The following steps may also help:
- Rebooting the device
- Performing app updates
- Rebooting the internet connection
- If the problem is not limited to our app and the internet is down everywhere – contact your operator
What is the "Invite a Friend" app?
You can send one 3-day invitation to Gym+ to work out using the smartphone app.
Invitation benefits
- 3 days of sport at all clubs;
- Group workouts;
- Solarium;
- Sauna.
The invitation can be found in the Profile section and is valid only once.
Why don't I receive notifications?
If you want to receive notifications, you need to give your device permission.
This can be done the first time you download the app and sign in to your account. If permission has not been granted, then you will need to grant it manually:
- Open your phone’s Settings and find the GymPlus app.
- Click on Notifications
- click Allow Notifications.
What is the waiting list for group training?
- When you sign up for the queue, notifications are sent when a space becomes available.
- You can do this when the workout is fully booked.
- A plus sign in an orange circle appears next to the workout. Clicking on it will add you to the queue.
- When someone cancels their reservation you will receive a notification in your app.
- Notifications are sent to all customers who have joined the queue, regardless, so you should hurry as the place may be taken.
How do I download the smart app?
You can find the app on:
Apple App Store: https://apps.apple.com/lt/app/gymplius/id6476515329
Android Google Play: https://play.google.com/store/apps/details?id=lt.cp.gymplius&hl=lt&gl=US
What is the "Home Club"?
A convenient way to select the list of workouts for the club you want.
We recommend that you tick your most visited club.
Once you’ve selected a club, you will always see only the “Home Club” workouts first when you open the group training schedule in the future.
What should I do after downloading the app?
First, you should log in with your email address and password and tick the box to save your login details.
If you attend group training sessions, click on the “Profile” tab and select the “Home Club” you usually attend.
Why download the Gym+ app?
✅ Sign up for group workouts
✅ Receive notifications of open spots in workouts
✅ Pay your bills
✅ Purchase a membership
✅ Get a free one-time 3-day invitation for a friend
✅ Search for partner offers
✅ Find your nearest Gym+
✅ Discover trainers