What if I have made an overpayment?
| The overpayment is not disappearing. Any additional payment made will automatically be credited to the following month’s bill. |
Payment not made on time
| On the 9th day of each month, an invoice for the following month is created and you have until the 21st day to pay it. You can pay for your membership by logging into your account and clicking on the “Subscriptions” tab. If you do not pay your invoice on time, your membership will be blocked, i.e. from the 1st day of the following month your access to the gym will be restricted until you pay the invoice. If you are late for payment for a longer period of time, your debt will be transferred to a debt management company. |
How do I check if all my invoices have been paid?
| Log in to your account on the Gym+ website. In your profile information, select the “Subscriptions” section If there is no active and red debt amount badge, you have paid all your bills and have no debts. Remember that on the 9th day of each month, an invoice for the following month is generated and you have until the 21st day to pay it. |
Why did I receive an invoice for payment on the 9th day?
| On the 9th day of each month, a new invoice is created for the following month’s services Payment must be made by the 21st day. |
I've made a transfer but it still shows a debt
| Payments made by bank transfer can take up to 3 days. We recommend making payments by: At the self-service terminal in the Sports Club; In your account on the Gym+ website; We receive these payments immediately. |
Why do I see e.invoice even though I have paid?
| If you pay for your membership by any other method: self-service terminal, website, bank transfer or gift voucher, your account will remain in your e-banking. This account should be archived when you log in to e-banking. |
Where can the invoices be found?
You can find your invoice by logging into your personal account: https://gymplius.lt/en/log-in/
Once you are logged in, you will find your invoice under “PAYMENT HISTORY”.
In case of a need for an invoice to be issued to a legal entity, please contact info@gymplius.lt
IMPORTANT! Invoices shall not be issued for the following month.
Payment details
Gym+ bank account number: LT447300010145779400
Beneficiary: UAB Gym Plius
Purpose: your personal identification number
IMPORTANT! When paying for another person, please indicate the personal identification number of the customer you are paying for in the payment purpose.
To pay for more than one person, you need to make separate transfers.
How to pay the received invoice?
You can pay for your Subscription:
- In the self-service terminal of the Gym;
- In your account on the Gym+ website;
- In online banking, under the section E-invoices;
- By bank transfer.
On the 9th of each month, an invoice for the following month shall be issued and you shall have until the 21st to pay it.
IMPORTANT! In case of failure to pay for the next month, your access to the gym will be temporarily blocked until your invoice is paid.
Failure to make a payment in due time
The invoice for the gym services shall be concluded on the 9th of the current month. It must be paid by the 21st of the month.
You can pay for your membership by logging in to your account and clicking on the “SUBSCRIPTIONS” tab: https://gymplius.lt/prisijungti
Failure to pay your invoice on time will result in your membership being blocked, i.e. from the 1st of the following month your access to the gym will be restricted until the moment the invoice is paid.
If you have a longer payment delay, your debt will be transferred to a debt management company.
How do I order an E-invoice?
You can activate the E-Invoice service in your online banking system.
Instructions can be found in your Gym+ account: www.gymplius.lt/abonementas under the tab “Automatic payment”.
In order to activate this service, please quote the agreement number shown on the copy of the agreement.
After signing the E-invoice auto payment agreement all payments will be made automatically.
How to terminate membership with a commitment?
Do no rush to cancel your membership. We first offer you the opportunity to suspend or transfer your existing membership to another person FREE of charge.
If you all decide to terminate your membership for this reason, all invoices generated up to the date of termination must be paid at the time of the termination request.
If the commitment has not expired at the time of cancellation, a rebate fee will be applied for each month attended, up to a maximum of 6 months’ rebate.
IMPORTANT! Memberships are only terminated from the 1st day of the month.
You may request cancellation by e-mailing us at info@gymplius.lt before the 7th day of the month, before the next month’s invoices are processed. Thereafter, we will only be able to terminate your membership from the 1st of the following month.